Privacy Policy
A Legal Disclaimer
Your privacy is critically important to us.
SMP Global Pte Ltd (“SMP Global,” “we,” “our,” or “us”) is headquartered in Singapore and provides international transportation and customs clearance services. This Privacy Policy describes how we collect, use, and safeguard information when you visit our website.
Information We Collect
Non-personally identifying information: Browser type, language preference, referring site, and date and time of visitor requests.
Potentially personally identifying information: Internet Protocol (IP) addresses for logged-in users and those leaving comments.
Personal information: Details you provide voluntarily (e.g., name, email) when interacting with us, such as signing up for updates or requesting a quote.
How We Use Information
We use collected data to:
Understand website usage and improve user experience.
Respond to inquiries and provide requested services.
Maintain site security and prevent fraudulent activity.
We do not sell or rent your personal information.
Security
The security of your personal information is important to us, but no method of transmission over the Internet or electronic storage is 100% secure. We use commercially reasonable safeguards to protect data but cannot guarantee absolute security.
Advertisements
Our site may display ads served by third-party partners who may use cookies to deliver relevant content and measure effectiveness. This Privacy Policy does not cover the cookies used by these advertisers.
Links to External Sites
Our website may link to external sites not operated by SMP Global. We are not responsible for the content or privacy practices of those sites. Please review their privacy policies when visiting.
Aggregated Statistics
We may collect and share non-personally identifying statistics about visitor behavior, but these reports never include personal information.
Cookies
To enhance your experience, we use cookies and similar technologies to store preferences and track usage. You can set your browser to refuse cookies, but some website features may not function properly without them. By continuing to browse our site without changing your cookie settings, you consent to our use of cookies.
Privacy Policy Changes
We may update this policy from time to time at our discretion. Continued use of our site after any changes constitutes acceptance of the revised policy.
Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us at enquiry@smp-global.com.
Terms & conditions
A Legal Disclaimer
Under this section you can download our key terms, conditions, and company policies related to transportation, lifting, shipping, and cross-border services.
We will continue to add more documents as they are updated.
Each document can be downloaded for full details and is maintained to reflect our current practices and compliance standards.
SLA Trading Conditions
All business undertaken by SMP Global Pte Ltd is transacted solely in accordance with the Singapore Logistics Association (SLA) Standard Trading Conditions. These conditions govern the rights, responsibilities, liabilities, and limitations applicable to our logistics, transportation, warehousing, and related services.
Anti-Bribery Policy
SMP Global Pte Ltd is committed to preventing bribery and complying with anti-corruption laws in every country where we operate, including Singapore, Malaysia, Indonesia, the U.S. (FCPA), and the UK (Bribery Act). We conduct all business ethically and professionally in full compliance with these laws.
Anti-Child Labour Policy
SMP Global Pte Ltd provides a safe, respectful workplace and enforces strict prohibitions against child or forced labor. We uphold human rights and fundamental freedoms, ensuring no exploitation of children in any present or future operations.
Modern Slavery Policy
We oppose all forms of modern slavery, including forced labor, servitude, and human trafficking. SMP Global requires transparency and the highest standards from our employees, contractors, and suppliers, prohibiting the use of forced or trafficked labor at every level of our supply chain.